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var(--glass-border);border-top:none;border-left:none;border-right:none;border-bottom-color:var(--glass-border);align-items:center;gap:16px;height:64px;padding:0 24px;transition:left .22s,background .3s,border-color .3s;display:flex;position:fixed}._searchWrap_q5rfq_105{flex-shrink:0;width:240px;position:relative}._dropdown_q5rfq_111{z-index:200;background:var(--bg-elevated);-webkit-backdrop-filter:blur(20px);backdrop-filter:blur(20px);border:1px solid var(--glass-border);border-radius:8px;position:absolute;top:calc(100% + 6px);left:0;right:0;overflow:hidden;box-shadow:0 8px 32px #00000059}._result_q5rfq_125{cursor:pointer;text-align:left;width:100%;color:var(--text-primary);background:0 0;border:none;align-items:center;gap:10px;padding:8px 12px;transition:background .12s;display:flex}._result_q5rfq_125:hover{background:var(--glass-bg-hover)}._result_q5rfq_125+._result_q5rfq_125{border-top:1px solid var(--glass-border)}._avatar_q5rfq_145{background:rgba(var(--primary-light-rgb), .18);width:30px;height:30px;color:var(--primary-light);border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;font-size:11px;font-weight:700;display:flex;overflow:hidden}._avatarImg_q5rfq_160{object-fit:cover;width:100%;height:100%}._resultInfo_q5rfq_166{flex-direction:column;flex:1;gap:1px;min-width:0;display:flex}._resultName_q5rfq_174{white-space:nowrap;text-overflow:ellipsis;font-size:13px;font-weight:500;overflow:hidden}._resultPhone_q5rfq_182{color:var(--text-muted);font-size:11px}._tag_q5rfq_187{text-transform:uppercase;letter-spacing:.03em;border-radius:4px;flex-shrink:0;padding:2px 6px;font-size:10px;font-weight:600}._tagMember_q5rfq_197{background:rgba(var(--primary-light-rgb), .15);color:var(--primary-light)}._tagProspect_q5rfq_202{color:#f59e0b;background:#f59e0b26}._empty_q5rfq_207{color:var(--text-muted);text-align:center;padding:14px 12px;font-size:13px}._actions_q5rfq_214{align-items:center;gap:8px;margin-left:auto;display:flex}._iconBtn_q5rfq_221{cursor:pointer;width:36px;height:36px;color:var(--text-secondary);background:0 0;border:1px solid #0000;border-radius:5px;justify-content:center;align-items:center;transition:background .15s,color .15s,border-color .15s;display:flex;position:relative}._iconBtn_q5rfq_221 svg{width:18px;height:18px}._iconBtn_q5rfq_221:hover{background:var(--glass-bg-hover);border-color:var(--glass-border-strong);color:var(--text-primary)}._badge_q5rfq_245{background:var(--primary-light);width:7px;height:7px;box-shadow:0 0 6px rgba(var(--primary-light-rgb), .8);border-radius:50%;position:absolute;top:7px;right:7px}._divider_q5rfq_256{background:var(--glass-border);width:1px;height:24px}._footer_1in7q_83{border-top:1px solid var(--glass-bg);background:var(--bg-base);z-index:10;justify-content:flex-end;align-items:center;gap:8px;padding:14px 40px;display:flex;position:fixed;bottom:0;left:200px;right:0}._label_1in7q_98{color:var(--text-muted);letter-spacing:.3px;font-size:11px}._logo_1in7q_104{opacity:.55;height:16px}@keyframes _spin_188kv_1{to{transform:rotate(360deg)}}._wrapper_188kv_88{align-items:center;gap:8px;display:inline-flex}._ring_188kv_94{border-style:solid;border-color:var(--glass-border);border-top-color:var(--primary-light);border-radius:50%;flex-shrink:0;animation:.7s linear infinite _spin_188kv_1;display:block}._ring--sm_188kv_104{border-width:2px;width:16px;height:16px}._ring--md_188kv_110{border-width:3px;width:28px;height:28px}._ring--lg_188kv_116{border-width:4px;width:44px;height:44px}._label_188kv_122{color:var(--text-secondary);font-size:13px}._wrapper_1wrcd_83{flex-direction:column;flex:1;justify-content:center;align-items:center;gap:14px;min-height:320px;display:flex}._label_1wrcd_93{color:var(--text-muted);letter-spacing:.2px;font-size:13px}._bar_1gbmz_83{background:#eab30829;border:1px solid #eab30873;border-radius:10px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;margin-bottom:14px;padding:10px 16px;display:flex}._text_1gbmz_96{color:var(--text-primary);flex-wrap:wrap;align-items:center;gap:8px;font-size:13px;display:inline-flex}._tag_1gbmz_105{text-transform:uppercase;letter-spacing:.05em;color:#3a2a05;background:#eab308;border-radius:5px;padding:2px 8px;font-size:11px;font-weight:700}._fab_1ioy4_83{z-index:40;cursor:pointer;color:#fff;background:linear-gradient(135deg, var(--primary), var(--primary-dark));border:none;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;transition:transform .15s,box-shadow .15s;display:flex;position:fixed;bottom:22px;right:22px;box-shadow:0 10px 30px #00000059}._fab_1ioy4_83:hover{transform:translateY(-2px);box-shadow:0 14px 36px #00000073}._unreadDot_1ioy4_106{background:var(--danger,#ef4444);border:2px solid #fff;border-radius:50%;width:12px;height:12px;position:absolute;top:12px;right:12px}._panel_1ioy4_117{z-index:40;background:var(--surface,#141c30f0);border:1px solid var(--glass-border);-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:16px;flex-direction:column;width:min(370px,100vw - 32px);height:min(560px,100vh - 130px);display:flex;position:fixed;bottom:90px;right:22px;overflow:hidden;box-shadow:0 24px 60px #00000073}._head_1ioy4_134{background:linear-gradient(135deg, var(--primary), var(--primary-dark));color:#fff;justify-content:space-between;align-items:center;padding:13px 16px;display:flex}._headLeft_1ioy4_143{align-items:center;gap:8px;display:flex}._headTitle_1ioy4_149{font-size:15px;font-weight:700}._back_1ioy4_154,._headClose_1ioy4_154{color:#fff;cursor:pointer;background:#ffffff29;border:none;border-radius:8px;justify-content:center;align-items:center;width:28px;height:28px;display:flex}._back_1ioy4_154:hover,._headClose_1ioy4_154:hover{background:#ffffff47}._headClose_1ioy4_154{font-size:20px;line-height:1}._body_1ioy4_175{flex:1;min-height:0;padding:14px;overflow-y:auto}._muted_1ioy4_182{color:var(--text-muted);text-align:center;padding:12px;font-size:12px}._empty_1ioy4_189{color:var(--text-muted);text-align:center;padding:24px 10px;font-size:13px;line-height:1.6}._listView_1ioy4_197{flex-direction:column;gap:12px;display:flex}._tickets_1ioy4_203{flex-direction:column;gap:8px;margin:0;padding:0;list-style:none;display:flex}._ticketBtn_1ioy4_212{text-align:left;cursor:pointer;background:var(--glass-bg);border:1px solid var(--glass-border);width:100%;color:inherit;border-radius:10px;flex-direction:column;gap:4px;padding:10px 12px;display:flex}._ticketBtn_1ioy4_212:hover{background:var(--glass-bg-hover)}._ticketTop_1ioy4_229{justify-content:space-between;align-items:center;gap:8px;min-width:0;display:flex}._ticketSubj_1ioy4_237{color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:600;overflow:hidden}._conv_1ioy4_246{flex-direction:column;gap:10px;height:100%;display:flex}._convHead_1ioy4_253{border-bottom:1px solid var(--glass-border);justify-content:space-between;align-items:flex-start;gap:8px;padding-bottom:8px;display:flex}._convHeadInfo_1ioy4_262{flex-direction:column;gap:5px;min-width:0;display:flex}._subjTitle_1ioy4_269{color:var(--text-primary);text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:700;overflow:hidden}._statusPill_1ioy4_278{border-radius:999px;align-self:flex-start;align-items:center;gap:5px;padding:2px 8px;font-size:11px;font-weight:600;display:inline-flex}._statusDot_1ioy4_289{background:currentColor;border-radius:50%;width:6px;height:6px}._statusOpen_1ioy4_296{color:#22c55e;background:#22c55e24}._statusClosed_1ioy4_301{color:var(--text-muted);background:var(--glass-bg)}._finishBtn_1ioy4_306{cursor:pointer;color:var(--text-secondary);background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:8px;flex-shrink:0;padding:5px 10px;font-size:12px;font-weight:600}._finishBtn_1ioy4_306:hover:not(:disabled){color:var(--danger,#ef4444);border-color:var(--danger,#ef4444)}._finishBtn_1ioy4_306:disabled{opacity:.5;cursor:default}._thread_1ioy4_326{flex-direction:column;flex:1;gap:10px;margin:0;padding:2px 0;list-style:none;display:flex;overflow-y:auto}._row_1ioy4_337{align-items:flex-end;gap:7px;max-width:88%;display:flex}._rowIn_1ioy4_344{align-self:flex-start}._rowOut_1ioy4_348{flex-direction:row-reverse;align-self:flex-end}._avatar_1ioy4_353{color:#fff;background:linear-gradient(135deg, var(--primary), var(--primary-dark));border-radius:50%;flex-shrink:0;justify-content:center;align-items:center;width:26px;height:26px;margin-bottom:16px;display:flex}._bubbleWrap_1ioy4_366{flex-direction:column;min-width:0;display:flex}._msg_1ioy4_372{border-radius:14px;padding:8px 12px}._mine_1ioy4_377{background:linear-gradient(135deg, var(--primary), var(--primary-dark));border-bottom-right-radius:4px}._theirs_1ioy4_382{background:var(--glass-bg);border:1px solid var(--glass-border);border-bottom-left-radius:4px}._msgBody_1ioy4_388{white-space:pre-wrap;word-break:break-word;color:var(--text-primary);margin:0;font-size:14px;line-height:1.45}._mine_1ioy4_377 ._msgBody_1ioy4_388{color:#fff}._msgMeta_1ioy4_401{color:var(--text-muted);margin-top:3px;font-size:11px}._rowOut_1ioy4_348 ._msgMeta_1ioy4_401{text-align:right}._npsCard_1ioy4_411{background:var(--glass-bg);border:1px solid var(--glass-border);border-radius:14px;flex-direction:column;align-self:stretch;gap:9px;margin-top:4px;padding:14px;display:flex}._npsTitle_1ioy4_423{color:var(--text-primary);text-align:center;margin:0;font-size:13px;font-weight:700}._npsScale_1ioy4_431{justify-content:center;gap:8px;display:flex}._face_1ioy4_437{cursor:pointer;width:46px;height:46px;color:var(--text-muted);background:var(--glass-bg-hover,#ffffff0d);border:1px solid var(--glass-border);border-radius:12px;justify-content:center;align-items:center;transition:transform .12s,color .12s,border-color 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8px;font-size:12px;font-weight:800}._closedFooter_1ioy4_513{border-top:1px solid var(--glass-border);flex-direction:column;align-items:center;gap:8px;padding:6px 0 2px;display:flex}._closedNote_1ioy4_522{color:var(--text-muted);text-align:center;margin:0;font-size:12px}._convComposer_1ioy4_529{flex-direction:column;gap:8px;display:flex}._sendRow_1ioy4_535{justify-content:flex-end;display:flex}._newForm_1ioy4_540{flex-direction:column;gap:12px;display:flex}._field_1oq13_83{flex-direction:column;gap:6px;width:100%;display:flex}._label_1oq13_90{color:var(--text-secondary);letter-spacing:.02em;font-size:12px;font-weight:600}._textarea_1oq13_97{background:var(--glass-bg);border:1.5px solid var(--glass-border);width:100%;color:var(--text-primary);resize:vertical;box-sizing:border-box;border-radius:5px;min-height:80px;padding:10px 12px;font-family:inherit;font-size:13px;line-height:1.6;transition:border-color .15s,background .15s,box-shadow 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#ef44441f}._footer_1oq13_144{justify-content:space-between;align-items:center;min-height:16px;display:flex}._error_1oq13_151{color:#ef4444;font-size:11px}._hint_1oq13_156{color:var(--text-muted);font-size:11px}._counter_1oq13_161{color:var(--text-muted);margin-left:auto;font-size:11px}._layout_1yr7a_83{width:100%;min-height:100vh;display:flex}._content_1yr7a_89{margin-left:var(--sidebar-w,200px);z-index:1;min-height:calc(100vh - 64px);color:var(--text-primary);flex-direction:column;flex:1;margin-top:64px;transition:margin-left .22s;display:flex;position:relative}._page_1yr7a_102{flex-direction:column;flex:1;gap:16px;padding:24px 20px 70px;display:flex}:root{--primary:#2563eb;--primary-light:#3b82f6;--primary-dark:#1d4ed8;--primary-rgb:37, 99, 235;--primary-light-rgb:59, 130, 246;--secondary:#0ea5e9;--secondary-light:#38bdf8;--secondary-dark:#0284c7;--secondary-rgb:14, 165, 233;--accent:#3b82f6;--accent-rgb:59, 130, 246;--accent-bg:rgba(var(--accent-rgb), 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svg{width:12px;height:12px}._closeBtn_6z97c_124:hover{color:var(--text-primary)}._alert--success_6z97c_147{background:#4ade800f;border-left-color:#4ade80}._alert--success_6z97c_147 ._icon_6z97c_96{color:#4ade80}._alert--error_6z97c_155{background:#f871710f;border-left-color:#f87171}._alert--error_6z97c_155 ._icon_6z97c_96{color:#f87171}._alert--warning_6z97c_163{background:#fbbf240f;border-left-color:#fbbf24}._alert--warning_6z97c_163 ._icon_6z97c_96{color:#fbbf24}._alert--info_6z97c_171{border-left-color:var(--primary-light);background:rgba(var(--primary-rgb), .06)}._alert--info_6z97c_171 ._icon_6z97c_96{color:var(--primary-light)}